Privacy Statement

  1. We are committed to protecting your privacy. Authorized employees within the company on a need to know basis only use any information collected from individual customers. We constantly review our systems and data to ensure the best possible service to our customers.
  2. This Privacy Policy governs the manner in which American Escape Rooms LLC, collects, uses, maintains and discloses information collected from Users of the www.americanescaperooms.com website (“Site”). This privacy policy applies to the Site and all products and services offered by Us.
  3. We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, register on the site, place an order, subscribe to the newsletter, fill out a form, and in connection with other activities, services, features or resources we make available on our Site. Users may be asked for, as appropriate, name, email address, mailing address, phone number, credit card information. Users may, however, visit our Site anonymously. We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personally identification information, except that it may prevent them from engaging in certain Site related activities.
  4. We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer and technical information about Users means of connection to our Site, such as the operating system and the Internet service provider utilized and other similar information.
  5. Our Site may use “cookies” to enhance User experience. User may choose to set their web browser to refuse cookies, or to alert you when cookies are being sent. If they do so, note that some parts of the Site may not function properly.
  6. Some of our business partners may use cookies on our site (for example, advertisers). However, we have no access to or control over these cookies.
  7. We may use the information we collect from you when you register, make a purchase, sign up for our newsletter, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways: (i) To improve our website in order to better serve you, and (ii) To allow us to better service you in responding to your customer service requests, and (iii) To administer a contest, promotion, survey or other site feature, and (iv) To quickly process your transactions, and (v) To send periodic emails regarding your order or other products and services.
  8. We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, transaction information and data stored on our Site and third-party Sites. We process confidential information (e.g. payment transactions) through third-party payment providers and will not transmit information to our servers in any way.
  9. We do not control the content or links that appear on third party web sites and are not responsible for the practices employed by websites linked to our Site. In addition, these sites or services, including their content and links, may be constantly changing. These sites and services may have their own privacy policies and customer service policies. Browsing and interaction on any other website, including websites which have a link to our Site, is subject to that website’s own terms and policies.
  10. Certain services made available via www.americanescaperooms.com are delivered by third party sites and organizations. By using any product, service or functionality originating from the www.americanescaperooms.com domain, you hereby acknowledge and consent that American Escape Rooms LLC may share such information and data with any third party with whom We have a contractual relationship to provide the requested product, service or functionality on behalf of Our Users and or customers.
  11. Visiting www.americanescaperooms.com or sending emails to American Escape Rooms LLC constitutes electronic communications. You consent to receive electronic communications and you agree that all agreements, notices, disclosures and other communications that we provide to you electronically, via email and on the Site, satisfy any legal requirement that such communications be in writing.
  12. American Escape Rooms LLC does not knowingly collect, either online or offline, personal information from persons under the age of thirteen. If you are under 18, you may use www.escapology.com only with permission of a parent or guardian.
  13. Content Posted By You. Content posted by you includes, but is not limited to, posting on social media sites where American Escape Rooms Live is mentioned. By posting or distributing content to these sites, you represent and warrant that (a) you own all the rights to the content or are authorized to use and distribute the content to these sites and (b) the content does not and will not infringe any copyright or any other third-party right nor violate any applicable law or regulation. By submitting or posting content to these sites, you grant American Escape Rooms LLC, assigns, agents, and licensees the irrevocable, perpetual, worldwide right to reproduce, display, perform, distribute, adapt, and promote this content in any medium. Once you submit or post content to these sites, American Escape Rooms LLC does not need to give you any further right to inspect or approve uses of such content or to compensate you for any such uses. American Escape Rooms owns all right, title, and interest in any compilation, collective work or other derivative work created by Us using or incorporating content posted to these sites.
  14. American Escape Rooms LLC has the sole discretion to update this privacy policy at any time. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.
  15. By using this Site, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.
  16. If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us in writing to American Escape Rooms LLC, 6300 N Wickham Rd, Suite 130, PMB 200, Melbourne, Florida, 32940 or by email to