We are temporarily closed on the advice of The State of Florida and hope to re-open soon.
We are offering discounted tickets for purchase now, that can be used at any time once we permitted to re-open.
Our regular prices are between $35 and $39, and we are offering these great value pre paid return tickets for just $15 per player!
If you would like to take advantage of these discounted pre paid return tickets, please email email@example.com or call 850-391-9472
We offer you the choice of private or mixed games.
If you reserve a private game, you will not be mixed with strangers, nobody can book your game on the website and we will not allow walk in customers to join your private game. Sometimes customers use “adult” language.If you have children in your group, we ask you reserve a private game so your children are not playing with adult strangers and out of respect for other customers who may not want to share a game with young children.
We offer private games from just 2 players and up.
If you reserve a mixed group game, then the game will remain open for other players to join either via the website, or as a walk in customer until all 8 spaces are reserved in the game. If you pick a "mixed game" you are inviting other smaller groups who do not want to play alone, to play with you.
However you prefer to play, if you want to have a private game just for your team, or if you want to pair up with new players for a mixed event, we have you covered and the choice is yours!
You can make a reservation for any available game up to 90 days in advance on our website. Advance game reservations close on the website 30 minutes prior to the game scheduled start time.
American Escape Rooms is a LIVE event and all reservations once made are final. There are no refunds. However, if you would like to move a reservation to an earlier day or time than the original booking, we will always try to do so, providing there is space available. Also, if you ask us at least 7 days or more in advance of a game, we will always to re reschedule your reservation for a later game, on the same day of the week and time within 28 days if space is available. Please contact the Tallahassee store to request a change.
You should plan to arrive at the Tallahassee store, 15 minutes prior to your scheduled game start time, to allow time to find parking, and complete registration prior to playing. All games start on time as they are scheduled live events.
If you are part of a mixed game group, then the other players in the group will start without you at the scheduled game start time. You may join the game late when you arrive, for the remainder of the game. If the game is a private game and there are no other players, the game will start after your arrival and after you have completed the registration paperwork. Your game will be shortened and will last until the original scheduled end time, this being the original scheduled start time plus 60 minutes. There are no refunds or credits for late arrivals.
As the games are live scheduled events, your game is forfeit, there are no refunds. If you have spaces reserved in a game and are unable to attend at short notice, you may gift the spaces to friends, colleagues or relatives.
On our website, firstly go to the booking page, americanescaperooms.com/tallahassee/booking then select the game and time you would like to play. You will be asked if you have any discount code or voucher, enter your unique code and click "Click to verify". The offer will automatically be applied to your reservation. All pre paid vouchers, coupons and codes are valid only during our regular opening hours, cannot be combined with any other offer and cannot be used for Private Team Building events outside of our regular opening hours. Vouchers, Codes or Offers must be used on our website. They cannot be applied retrospectively to bookings and cannot be redeemed or applied in store.
You can do this at the time of the reservation on our website at americanescaperooms.com/tallahassee/booking with your credit card by adding extra players, or subject to availability, you can add extra players later on our website, or buy extra players on arrival at the Tallahassee store subject to availability.
We cater for large groups of up to 320 players and have special discounts available. Please contact us by email for more information. Email: firstname.lastname@example.org
All discount codes, vouchers and coupons are limited to one per reservation and cannot be combined.
All vouchers, coupons or codes must be redeemed and used on the website. It is not possible for the stores to look up, check the validity or redeem vouchers coupons or codes in store.
All vouchers and coupons can only be redeemed on our website in the denomination shown. If you have a 5 person voucher it can only be used in a game showing at least 5 available spaces, subject to any other limitations shown on the voucher. Vouchers cannot be split, unused credits do not carry forward.
Our games were designed for players aged 14 and up, but we have had younger players enjoy the games with their family. Any player under 14 must be accompanied by an adult in the game. Any player aged 14 to 18 must have parents consent to play, but the parent does not need to be in the game. There are no live actors or scary events in any game. Sometimes customers use “adult” language.If you have children in your group, we ask you reserve a private game so your children are not playing with adult strangers and out of respect for other customers who may not want to share a game with young children.
Our Award Winning Escape Rooms are designed and built to optimize the game space and customer experience. While we do not have separate party rooms for food and drink, we are located close to many other stores that have food and beverages. If you have a birthday cake, you may bring this with you, and cut it in our reception area. There are no food and drinks allowed inside the game rooms.
Our Award Winning Escape Rooms are designed and built to optimize the game space and customer experience. For private team building events outside of normal public opening hours, the entire store is private and you can use our spacious reception area and seating for meeting. Also during the games, a manager, supervisor or HR representative can watch all of your teams in their games from our mission control room.
We offer customers with a valid tax exempt certificate, Sales Tax Free reservations for Private Escape Room Games only. Please email email@example.com with a current valid copy of your Florida Sales Tax Exemption certificate. Reservations can only be arranged via this email and our tax exempt team. Reservations can be made at least 48 hours in advance, our tax exempt team will email you an invoice for your reservation. Tax exempt invoices must be settled in full within 24 hours to confirm the reservation to avoid the cancellation of the booking. We are unable to raise a second invoice for any customer who has a prior unpaid or cancelled invoice. Tax free reservations are not available via the website or in store. All sales are final and completed reservations with sales tax cannot be changed to tax exempt sales.
We offer discounts to FSU, FAMU & TCC students and staff Monday thru Wednesday with promotional codes GONOLES, GOEAGLES & GORATTLERS. This discount is not transferable and the player must have a valid school email address and provide valid school ID on arrival, or the discount will be voided and the regular price will be charged in store.
Service Dogs are welcome in all circumstances. Emotional Support Dogs may be allowed in certain circumstances by prior arrangement, and only for fully private games. Please call your local store or email our customer care line.
We can arrange private games outside of regular opening hours, prior to 2pm or after 9pm weekdays with at least 24 hours notice. Please see our Team Building page for prices and information. We can arrange private games after 9pm weekends with at least 24 hours notice, and if all prior games in the 8pm hour are booked. Games after 9pm may not be available and are subject to us being able to schedule staff. All outside regular hours games must be made by direct credit card payment, and are not available for reservations with codes, vouchers or coupons. Codes, vouchers and coupons can only be used during our regular opening hours.
Please contact our helpful customer support team by email: firstname.lastname@example.org