Agreement between user and

The use of this website is subject to the following Terms and Conditions of Use:

  1. The following terminology applies to these Terms and Conditions of Use, Privacy Policy, and any or all Agreements: "Client", “You”, “User” and “Your” refers to you, the person accessing this website and accepting these terms and conditions. "The Company", “Ourselves”, “We” "Us", refers to our Company, American Escape Rooms LLC “Party”, “Parties”, or “Us”, refers to both the Client and ourselves, or either the Client or ourselves. Any use of the above terminology or other words in the singular, plural, capitalization and/or he/she or they, are taken as interchangeable and therefore as referring to same.
  2. The website (the "Site") is comprised of various web pages operated by American Escape Rooms LLC (“The Company”).
  3. By accessing or use of this Site, You agree to be bound by these web Site Terms and Conditions of Use, all applicable laws and regulations, and agree that you are responsible for compliance with any applicable local laws. If you do not agree with any of these terms, you are prohibited from using or accessing this site.
  4. The Site, including all information, software, products and services available from the Site or offered as part of or in conjunction with this Web site (the “Web site”), to you, the user, are conditioned upon your acceptance of all of the Terms and Conditions, policies and notices stated here without modification. Please read these Terms and Conditions carefully and keep a copy for your records.
  5. reserves the right to make changes to these Terms and Conditions immediately and at any time, by posting the changed Terms and Conditions in this location. By using this Site you are agreeing to be bound by the then current version of these Terms and Conditions of Use. The most current version of the Terms will supersede all previous versions. encourages you to periodically review the Terms and Conditions of Use to stay informed of our updates.
  6. Any materials or information appearing on the Site, may include technical, typographical, or photographic errors. does not warrant that any of the materials on this Site are accurate, complete, or current. www.americanescaperooms may make changes to the materials and information contained in this Site at any time without notice. does not however, make any commitment to update the materials or information.
  7. and its suppliers shall not be liable in any event for any damages (including, without limitation, damages for loss of data or profit, or due to business interruption,) arising out of the use or inability to use the materials on the Site, even We or Our authorized representative has been notified orally or in writing of the possibility of such damage.
  8. The information and materials contained in this Site are protected by applicable copyright and trade mark law.
  9. The term ‘’ or ‘us’ or ‘we’ refers to the owner of the Site. The term ‘you’ refers to the user or viewer of our Site.
  10. You agree that the use of this Site is at your own risk. This Site is provided to you “as is,” without warranty of any kind either expressed or implied. Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
  11. Neither nor its employees, agents, third-party information providers, merchants, licensors or the like, provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this Site for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law. No agent or representative has the authority to create any warranty regarding the Site on behalf of
  12. From time to time this website may also include links to other websites. The inclusion of any link does not imply endorsement by Us. These links are provided for your convenience to provide further information. We have no responsibility for the content of the linked website(s). Use of any such linked web site is at the user's own risk.
  13. All bookings are final and cannot be changed. There are absolutely no refunds under any conditions, including but not limited to personal injury, illness, weather or traffic conditions and no refund will be provided in case of booking cancellation or no-show. You are purchasing a fixed time and date regardless of if some or all of your group uses that time. However, the Client reserves the right to transfer his purchased ticket to another person in the event of Client not being able to attend, providing that the Client needs to notify the Company via email in such event in advance. Reservations via the website close 30 minutes prior to the scheduled game start. You must arrive 15 minutes prior to the scheduled game start to allow time for parking, use of restrooms, a pre game video, safety brief and registration. If you arrive late and you are the only players in the game, your game will be able to start the game late, but the end time of the game is fixed and your game will be less than 60 minutes. If you arrive late and other players have arrived, then the game will start on time, and you may join the game later for the remaining time in the game.
    1. All customers accept that all reservations are final without exception. Should any reservation be disputed and/or charged back to the credit card used for any booking purchase, and/or be disputed and/or refunded by any 3rd party vendor or coupon code provider for any voucher or code used for any booking, then all customers agree without limitation that they will hold American Escape Rooms harmless and all customers agree without limitation that they are responsible to repay and reimburse American Escape Rooms for the full cost of the refunded or cancelled reservation, plus any associated legal fees incurred by American Escape Rooms through the Florida Small Claims Court system, and agree to the exclusive jurisdiction of the Florida Courts.
  14. This Site uses cookies to enable us to retrieve user details for each visit. Cookies are used in some areas of our site to enable the functionality of this area and ease of use for those people visiting. Some of our affiliate partners may also use cookies. User’s web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them. For instance, we use cookies to help us remember and process the items in your shopping cart. They are also used to help us understand your preferences based on previous or current site activity, which enables us to provide you with improved services.
  15. You agree to indemnify, defend and hold harmless American Escape Rooms LLC, its officers, directors, employees, agents and third parties, for any losses, costs, liabilities and expenses including but not limited to reasonable attorney's and accounting fees, relating to or arising out of your use of or inability to use the Site or services, any user postings made by you, your violation of any terms of this Agreement or your violation of any rights of a third party, or your violation of any applicable laws, rules or regulations.
  16. In the event the parties are not able to resolve any dispute between them arising out of or concerning these Terms and Conditions, or any provisions hereof, whether in contract, tort, or otherwise at law or in equity for damages or any other relief, then such dispute shall be resolved only by final and binding arbitration pursuant to the Federal Arbitration Act, conducted by a single neutral arbitrator and administered by the American Arbitration Association, or a similar arbitration service selected by the parties, in a location mutually agreed upon by the parties. The arbitrators award shall be final, and judgment may be entered upon it in any court having jurisdiction. In the event that any legal or equitable action, proceeding or arbitration arises out of or concerns these Terms and Conditions, the prevailing party shall be entitled to recover its costs and reasonable attorney's fees. The parties agree to arbitrate all disputes and claims in regards to these Terms and Conditions or any disputes arising as a result of these Terms and Conditions, whether directly or indirectly, including Tort claims that are a result of these Terms and Conditions. The parties agree that the Federal Arbitration Act governs the interpretation and enforcement of this provision. The entire dispute, including the scope and enforceability of this arbitration provision shall be determined by the Arbitrator. This arbitration provision shall survive the termination of these Terms and Conditions.
  17. You are granted a non-exclusive, non-transferable, revocable license to access and use the Site strictly in accordance with these terms of use. As a condition of your use of the Site, you warrant to Us that you will not use the Site for any purpose that is unlawful or prohibited by these Terms. You may not use the Site in any manner which could damage, disable, overburden, or impair the Site or interfere with any other party's use and enjoyment of the Site. You may not obtain or attempt to obtain any materials or information through any means not intentionally made available or provided for through the Site. All content included as part of the Service, such as text, graphics, logos, images, as well as the compilation thereof, and any software used on the Site, is the property of American Escape Games LLC or its suppliers and protected by copyright and other laws that protect intellectual property and proprietary rights. You agree to observe and abide by all copyright and other proprietary notices, legends or other restrictions contained in any such content and will not make any changes thereto. You will not modify, publish, transmit, reverse engineer, participate in the transfer or sale, create derivative works, or in any way exploit any of the content, in whole or in part, found on the Site. Our content is not for resale. Your use of the Site does not entitle you to make any unauthorized use of any protected content, and in particular you will not delete or alter any proprietary rights or attribution notices in any content. You will use protected content solely for your personal use, and will make no other use of the content without the express written permission of American Escape Rooms LLC. You agree that you do not acquire any ownership rights in any protected content. We do not grant you any licenses, express or implied, to the intellectual property of American Escape Rooms LLC or this Site, or our licensors except as expressly authorized by these Terms.
  18. American Escape Rooms reserves the right, in its sole discretion, to terminate your access to the Site and the related services or any portion thereof at any time, without notice Use of the Site is unauthorized in any jurisdiction that does not give effect to all provisions of these Terms, including, without limitation, this section.
  19. You agree that no joint venture, partnership, employment, or agency relationship exists between you and American Escape Rooms LLC as a result of this agreement or use of the Site. American Escape Rooms LLC performance of this agreement is subject to existing laws and legal process, and nothing contained in this agreement is in derogation of Our right to comply with governmental, court and law enforcement requests or requirements relating to your use of the Site or information provided to or gathered by Us with respect to such use. If any part of this agreement is determined to be invalid or unenforceable pursuant to applicable law including, but not limited to, the warranty disclaimers and liability limitations set forth above, then the invalid or unenforceable provision will be deemed superseded by a valid, enforceable provision that most closely matches the intent of the original provision and the remainder of the agreement shall continue in effect.
  20. Any claim relating to this Site, and or the Terms and Conditions of Use, shall be governed by the laws of the State of Florida without regard to its conflict of law provisions. The Parties agree to the exclusive jurisdiction of the Florida Courts.
  21. Unless otherwise specified herein, this agreement constitutes the entire agreement between the User and American Escape Rooms LLC with respect to the Site and it supersedes all prior or contemporaneous communications and proposals, whether electronic, oral or written, between the User and American Escape Rooms with respect to the Site. A printed version of this agreement and of any notice given in electronic form shall be admissible in judicial or administrative proceedings based upon or relating to this agreement to the same extent and subject to the same conditions as other business documents and records originally generated and maintained in printed form. It is the express wish to the parties that this agreement and all related documents be written in English.
  22. Your use of this Site is subject to Our Privacy Policy. Please review our Privacy Policy, which also governs the Site and informs users of our data collection practices
  23. Players of all ages are welcome. Our games are designed for player ages 12 and over. Players under 14 years of age must be accompanied by at least ones adult over 18 years old to play any game. Furthermore, at least one adult parent or guardian aged 18 or more, must be available to sign the pre game terms and conditions; this parent or guardian is not required to play the game unless any players in the group are under 14 years old. However at least one adult parent or guardian 18 years of age or older, MUST be available to sign the consent form in the store before any game. If there is not an adult aged 18 or over to sign the consent form, you will not be permitted to play the game.
  24. Force Majeure. In the event of a technical issue which results in a double booking of any game, or for event outside of our control, we reserve the right to cancel or move any reservation at our sole discretion.
  25. Intoxication and behavior policy: For the safety of all guests and our staff, anyone who is or appears to be intoxicated at the sole discretion of our staff, will not be allowed to enter any escape rooms and no exchanges or refunds will be awarded. Any player who behaves in an unruly way, including but not limiting to, shouting, swearing, threatening other players, climbing on furniture, throwing or damaging game items, forcing or using force to open locks will be removed from the game and no refunds will be given. All players accept without limitation that they are financially responsible to American Escape Rooms for any damage they cause to the game items, including but not limited to locks, game props, decorations, furniture and accept they will be required to reimburse American Escape Rooms for the full cost of any repair or replacement.
  26. Reservations made with school or college discounts. Discounts are not transferable, the person named must be a player in the room booked, must have a valid school email address and provide a current valid school ID on arrival, or the discount will be voided and the regular price will be charged in store.
  27. Non of these terms and conditions may be amended or adjusted verbally by any employee, and any change or modification can only be agreed in writing.